Privacy Policy

Last Updated: August 26, 2026

This Privacy Policy describes how CreoWeb ("CreoWeb," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit creoweb.app, respond to our advertisements, submit information through our website, contact us, or use our products and services (collectively, the "Services").

This Privacy Policy also explains your privacy rights and choices regarding your personal information.

By accessing or using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Quick Summary

We may collect contact information, business information, payment information, communications, and information about how you interact with our website.

We use information to provide our Services, communicate with you, process transactions, improve our Services, and conduct marketing where permitted.

We may share information with service providers that help us operate our business, including website, CRM, payment, communications, analytics, and technology providers.

We do not sell mobile phone numbers or SMS opt-in information for third-party marketing purposes.

You can opt out of marketing communications at any time.

You can opt out of SMS messages by replying STOP.

You can request access to, correction of, or deletion of certain personal information, subject to applicable law.

2. Mobile Communication and SMS Privacy

We value your privacy and are committed to protecting information associated with your mobile communications.

When you provide your phone number to CreoWeb and separately opt in to receive SMS messages, your phone number may be used to send you communications for the purposes described at the time of your opt-in.

Depending on the consent you provide, messages may include:

Appointment reminders

Callback notifications

Customer service communications

Service-related updates

Lead follow-ups

Promotional offers

Discounts

Other communications related to CreoWeb's Services

SMS Terms

Opt-Out: Reply STOP to any SMS message to opt out of future messages.

Help: Reply HELP for assistance.

Frequency: Message frequency varies based on your interactions with CreoWeb and the communication program you have opted into.

Cost: Message and data rates may apply according to your mobile carrier's plan.

Consent: Consent to receive marketing or promotional SMS messages is not a condition of purchasing any goods or services.

Mobile Information Sharing

CreoWeb does not sell or share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for their own marketing or promotional purposes.

Your mobile information may be processed by service providers when necessary to deliver the communications you have requested.

These service providers may include SMS providers, CRM providers, hosting providers, automation platforms, and other technology providers that support CreoWeb's Services.

Such providers may process mobile information only as reasonably necessary to provide their services to CreoWeb.

3. Information We Collect

Depending on how you interact with CreoWeb, we may collect the following categories of information.

Identifiers

Examples may include:

First and last name

Email address

Phone number

Business name

Business address

Website address

IP address

Account information

Business Information

Examples may include:

Business name

Business type or industry

Services offered

Business location

Website information

Information provided during consultations

Information provided during onboarding

Commercial Information

Examples may include:

Services purchased

Subscription information

Transaction history

Billing information

Customer service history

Internet or Network Activity

Examples may include:

Pages visited

Links clicked

Website interactions

Browser type

Device type

Operating system

Referring website

Date and time of visits

IP address

Communications

We may collect information contained in communications between you and CreoWeb, including inquiries, support requests, emails, forms, and other communications.

Payment Information

When you make a payment, payment information may be processed by our third-party payment processor.

CreoWeb does not need to directly store complete payment card information when payment processing is handled by a third-party payment provider.

4. Where We Get Your Information

We may collect information from the following sources:

Directly From You

You may provide information when you:

Submit a website form

Request information

Contact us

Book a consultation

Purchase Services

Create or use an account

Communicate with us

Provide information during onboarding

From Your Device

We may automatically collect certain technical information through cookies, pixels, logs, and similar technologies when you use our website.

From Service Providers

We may receive information from technology providers that help us operate our website, CRM, communications, analytics, payment processing, or other Services.

From Advertising Platforms

If we advertise through third-party advertising platforms, we may receive information about leads or interactions generated through those platforms.

From Publicly Available Sources

We may obtain business information from publicly available websites, business directories, search engines, and other publicly available sources.

5. How We Use Your Information

We may use personal information for the following purposes:

1. Providing Services

We use information to:

Provide and manage Services

Build and maintain websites

Configure requested technology

Provide customer support

Manage accounts

Communicate about Services

Process transactions

2. Sales and Marketing

Where legally permitted and where appropriate consent has been obtained, we may use information to:

Respond to inquiries

Follow up with leads

Send marketing emails

Send marketing SMS messages

Provide promotional information

Advertise our Services

Measure marketing performance

3. Communications

We may use your contact information to communicate with you regarding:

Your account

Services you requested

Appointments

Support requests

Transactions

Important notices

SMS communications for which you provided consent

4. Analytics and Improvement

We may use information to understand how visitors use our website and to improve our Services, website functionality, and customer experience.

5. Security and Fraud Prevention

We may use information to detect, investigate, prevent, and respond to fraudulent, unauthorized, or potentially harmful activity.

6. Legal Compliance

We may process information when necessary to comply with applicable laws, regulations, legal processes, or lawful government requests.

7. Business Operations

We may use information for accounting, recordkeeping, internal administration, business planning, and other legitimate business purposes.

6. How We Share Your Information

We may share personal information with categories of recipients that help us operate our business.

Service Providers

We may use third-party service providers for services such as:

CRM and customer management

Website hosting

SMS and telecommunications

Email delivery

Payment processing

Scheduling

Analytics

Artificial intelligence

Automation

Customer support

Security

These providers receive information only as reasonably necessary to provide services to CreoWeb.

Advertising and Marketing Providers

Where applicable, information may be shared with advertising or marketing providers to deliver, measure, or improve advertising campaigns.

Professional Advisors

We may share information with lawyers, accountants, consultants, auditors, insurers, or other professional advisors when reasonably necessary.

Business Transactions

Information may be disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Government Authorities

We may disclose information when required by law, subpoena, court order, legal process, or other lawful governmental request.

7. Sale and Sharing of Personal Information

CreoWeb does not sell personal information for money.

We also do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Certain information may be shared with service providers, advertising providers, or analytics providers as necessary to operate our website, provide Services, measure advertising, or improve our business.

Where applicable privacy laws provide you with the right to opt out of certain forms of targeted advertising or sharing, you may exercise those rights using the contact information provided in this Privacy Policy.

8. Cookies, Pixels, and Tracking Technologies

We may use cookies, pixels, tags, scripts, logs, and similar technologies on our website.

These technologies may be used to:

Keep our website functioning properly

Remember preferences

Understand website traffic

Measure website performance

Analyze visitor interactions

Measure advertising performance

Improve our website and Services

Support marketing and advertising activities

You may be able to control cookies through your browser settings.

Blocking or deleting certain cookies may affect some website functionality.

Third-party services used on our website may also use their own cookies or similar technologies subject to their respective policies.

9. Artificial Intelligence and Automated Services

CreoWeb may provide Services that use artificial intelligence, automation, or machine-learning technologies.

These technologies may be used to provide features such as:

AI chat

Automated customer responses

Lead qualification

Customer communication

Automated follow-up

Appointment or callback assistance

Information may be processed by third-party technology providers when necessary to provide these Services.

AI-generated or automated responses may contain errors or inaccuracies. Customers are responsible for reviewing and monitoring automated communications used for their businesses.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our Services

Maintain customer accounts

Process transactions

Communicate with customers

Fulfill legal and accounting obligations

Resolve disputes

Prevent fraud or abuse

Enforce our agreements

Maintain legitimate business records

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal, accounting, security, and operational requirements.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may request information about the personal information we maintain about you.

Right to Delete

You may request deletion of certain personal information.

Right to Correct

You may request correction of inaccurate personal information.

Right to Data Portability

Where required by law, you may request your information in a portable format.

Right to Opt Out

You may have the right to opt out of certain targeted advertising, sale, or sharing of personal information where applicable.

Right to Non-Discrimination

Where required by applicable law, CreoWeb will not unlawfully discriminate against you for exercising your privacy rights.

Certain exceptions and limitations may apply to these rights.

12. How to Exercise Your Privacy Rights

To submit a privacy request, contact CreoWeb using the contact information below.

Email: [YOUR PRIVACY EMAIL]

Phone: [YOUR BUSINESS PHONE NUMBER]

Website: https://creoweb.app/

When submitting a request, we may need to verify your identity to protect your personal information.

We will process valid requests within the time periods required by applicable law.

If we deny a request where applicable law provides a right to appeal, we will provide information about how to appeal.

13. Virginia Privacy Rights

If you are a resident of Virginia, you may have rights under applicable Virginia privacy law, including rights relating to:

Accessing personal information

Correcting personal information

Deleting personal information

Obtaining personal information in a portable format

Opting out of certain targeted advertising

Opting out of certain profiling

These rights are subject to applicable legal exceptions and limitations.

To exercise applicable rights, contact us using the information in Section 12.

14. California Privacy Rights

If California privacy laws apply to our processing of your personal information, California residents may have additional rights.

These may include rights to:

Know what personal information is collected

Request access to personal information

Request deletion

Request correction

Opt out of certain sale or sharing

Limit certain uses of sensitive personal information

Receive equal treatment when exercising applicable privacy rights

CreoWeb does not sell personal information for monetary consideration and does not sell or share SMS opt-in information for third-party marketing purposes.

California residents may contact us using the information in Section 12.

15. Other State Privacy Rights

Residents of states with comprehensive consumer privacy laws may have additional rights depending on applicable law.

These laws may include privacy laws applicable in states such as Colorado, Connecticut, Oregon, Texas, Utah, Florida, Montana, Iowa, Indiana, Tennessee, New Jersey, Delaware, New Hampshire, Kentucky, Maryland, Minnesota, and Rhode Island.

The specific rights available to you depend on the law applicable to your circumstances.

You may contact us using the information in Section 12 to exercise applicable rights.

16. Children's Privacy

Our website and Services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

17. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

18. Third-Party Websites and Services

Our website or Services may contain links to third-party websites, applications, platforms, or services.

Third-party services may have their own privacy policies and terms.

CreoWeb is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

19. International Users

CreoWeb operates in the United States.

If you access our website or Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

By using our website or Services, you understand that your information may be processed in the United States.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this Privacy Policy.

If we make material changes, we may provide notice through our website, email, account notifications, or other reasonable methods.

We encourage you to periodically review this Privacy Policy.

21. Contact Us

CreoWeb

Website: https://creoweb.app/

Email: [email protected]

Phone: 4348823926

Business Address: 4709 bluejay way

For privacy-related questions or requests, please use the contact information above.

22. SMS Consent and Privacy Acknowledgment

By voluntarily opting in to receive SMS communications from CreoWeb, you acknowledge that:

You are providing consent to receive the types of messages described at the time of opt-in.

Message frequency may vary.

Message and data rates may apply.

You may reply STOP to opt out.

You may reply HELP for assistance.

Consent to receive marketing SMS is not a condition of purchasing goods or services.

Your mobile information and SMS opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Your consent applies only to the messaging program for which you provided consent and does not authorize unrelated third-party marketing.

Last Updated: August 26, 2026